Grove Medical Centre

Published: 14 April 2020

‼Coronavirus (COVID-19) update – texts sent by the government to patients classed as “at risk”‼

**If you have received one of these texts and been asked to contact your GP practice please read the below information – our staff can give you no further information than what we have put down here**

We are aware of patients who have started receiving letters and/or texts advising them to self-isolate for the next 12 weeks. These letters/texts are being been sent to patients who are at “increased risk" of developing complications if they were to get Covid-19.


The information which has been released to GP practices by the Government is that the following patients are in the "increased risk" category and should be following the social distancing advice.

🔹aged 70 or older (regardless of medical conditions)

🔹under 70 with an underlying health condition listed below (ie anyone instructed to get a flu jab as an adult each year on medical grounds):

🔸chronic (long-term) respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis

🔸chronic heart disease, such as heart failure

🔸chronic kidney disease

🔸chronic liver disease, such as hepatitis

🔸chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy


🔸problems with your spleen – for example, sickle cell disease or if you have had your spleen removed

🔸a weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy

🔸being seriously overweight (a body mass index (BMI) of 40 or above)

🔹those who are pregnant


Some patients in the above categories may find themselves being upgraded into the higher risk category for shielding (extremely vulnerable) however the guidance on how these patients will be identified, & who will be contacting them has not yet been released and we are expecting to receive this information within the next 14 days.

We have been advised that there are 3 phases to the letters/texts for shielding (extremely vulnerable) being sent out and they are half way through phase 2. This means not having a letter yet does not necessarily mean you won’t get one.

We re expecting all patients who will receive a letter to have had one within the next 3-4 weeks.

We are sorry we cannot be more specific at this time as we don’t have the information either. In the meantime if you are in the above at risk group please do continue to follow the government advice regarding social distancing and shielding.

Once we receive further information we will post an update.